USER RESEARCH FOR DIGITAL B2B SOLUTIONS & PLATFORMS

You can optimize the user experience (UX) through user research. We close the gap between product development and users.

OUR (REMOTE) SERVICE OFFER:

according to ISO 9241 standard to ensure the ergonomics of interactive systems

1. Surveys

– Discover user preferences
– Set up surveys and user analysis
– Requirements analysis through user feedback

Implementation: with LimeSurvey, from 100 users on

2. USABILITY TESTS & INTERVIEWS

– Observation of users during tests
– Identification of usability problems
– Survey on user interface & handling

Implementation: (Remote) via zoom, from 5 users on

3. DATA INSIGHTS

– Data analysis and visualisations
– A / B tests and experiments
– Export for presentations

Implementation: with R, useful from 50 data sets

4. USER RESEARCH WORKSHOPS

In addition, we offer workshops and training courses on user research methods, such as usability checklists, heuristics and user requirements. Possible from the start of development to market launch or further product development. Implementation is also possible remotely via zoom, together with the development team.

WHICH REQUIREMENTS DO YOUR POTENTIAL USERS HAVE?

Validate your products with user testing und user experience measuring:

Usability:

Check for simple usability
of the user interface

Pricing & Acceptance:

Validation of your product idea
and pricing model

Ideation & Co-Creation:

Ideas for new features
and developments

User Feedback in 3 easy Steps:

FAST REVIEW OF STATUS QUO

Contact us. We set up a meeting in person or via phone to clarify all details. We get back to you in one business day. Our headquarters is in Vienna, but we are also happy to visit you for a personal meeting.

USER FEEDBACK

We gather user feedback on your product, your digital application or your video game. We take over the entire process: from finding the right users to processing and presenting the results.

CONCRETE ACTIONS

We deliver the user feedback to your product team in a clear and pragmatic way, together with concrete and easy implementable recommendations for improvements.

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